Refund policy

Return & Refund Policy

At Edisto Island Bookstore, customer satisfaction is important to us.

Returns

Returns are accepted within 30 days of receiving your order.

To be eligible for a return, your item must:

  • Be unused and in its original condition.
  • Include original packaging when applicable.
  • Include proof of purchase.

The following items cannot be returned:

  • Gift cards
  • Digital products
  • Personalized or custom-made items
  • Final sale or clearance items

Refunds

Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Shipping charges are non-refundable unless the return is due to our error or a defective product.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Email: [YOUR EMAIL ADDRESS]

Return Shipping

Customers are responsible for return shipping costs unless the return is caused by our mistake.