Refund policy
Return & Refund Policy
At Edisto Island Bookstore, customer satisfaction is important to us.
Returns
Returns are accepted within 30 days of receiving your order.
To be eligible for a return, your item must:
- Be unused and in its original condition.
- Include original packaging when applicable.
- Include proof of purchase.
The following items cannot be returned:
- Gift cards
- Digital products
- Personalized or custom-made items
- Final sale or clearance items
Refunds
Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to the original payment method within 5–10 business days.
Shipping charges are non-refundable unless the return is due to our error or a defective product.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.
Email: [YOUR EMAIL ADDRESS]
Return Shipping
Customers are responsible for return shipping costs unless the return is caused by our mistake.